What our Norwich customers say about us
Rated 4.9 out of 5 — over 400 verified Google reviews for phone, tablet and laptop repair in Norwich
Trusted device repair in Norwich
Real experiences from local customers
See what Norwich customers say about repairs, advice and service from the team at iTech Norwich. Every review below is pulled from our current Google review feed.
Visit us: 2 Haymarket, Norwich NR2 1QD
What customers value
Service built around clarity and care
Customer feedback repeatedly highlights helpful advice, efficient repairs and a friendly local team.
Helpful explanations
Clear guidance about the fault, available options and what happens next.
Efficient service
Many common repairs and technical problems are handled quickly.
Honest recommendations
Practical advice based on the device, condition and value of the repair.
Friendly local support
Patient help from a Norwich team customers return to and recommend.
Latest customer feedback
Read our live Google reviews
Read recent feedback from customers who visited iTech Norwich for device repairs, technical support and honest advice.
EXCELLENT Based on 431 reviews Posted on Google Dare Okuntilu6 June 2026Trustindex verifies that the original source of the review is Google. Excellent customer service. The staff take their time to listen to you and give expert opinions about the various products they sell. And everything comes with a warranty! I have bought many items from them, including phone and chargers. When I had a concern about a phone charger that I bought from them, they replaced it for me immediately. I wholeheartedly recommend the shop to everyone in need of IT products.Posted on Google Tokunbo Makinde5 June 2026Trustindex verifies that the original source of the review is Google. Fantastic service. Broken samsung phone screen was fixed . Highly recommendedPosted on Google Rodney townend1 June 2026Trustindex verifies that the original source of the review is Google. Excellent service. Courteous and knowledgeable. Repairs or advice never failed to please.Posted on Google Christine Lillington20 May 2026Trustindex verifies that the original source of the review is Google. So much help. I tried 2 days to get my email back and you did it in 5 minutes! Thank you so much!Posted on Google Michael Duffield18 May 2026Trustindex verifies that the original source of the review is Google. Changed battery on s23 brilliant service very happy plus 12 months warrantyPosted on Google matthias mcdermott18 May 2026Trustindex verifies that the original source of the review is Google. Best place in Norwich should you have any tech problems . Had difficulties with my ipad after forgetting passcode and they could not have been more helpful in solving the problem . Staff are also most friendly and very patient.Posted on Google M OW17 May 2026Trustindex verifies that the original source of the review is Google. Im not the kind of person to leave reviews but the man who works here has been so insanely helpful every time i have seen him. He works quickly. He explains the issue without ever making you feel stupid. He charges cheap. Literally i owe him everythingPosted on Google Fiona Johnson30 April 2026Trustindex verifies that the original source of the review is Google. ⸻ I’ve been going to iTech in Norwich for a while now and wouldn’t go anywhere else. The team are always friendly, honest, and incredibly reliable. They’ve gone above and beyond for me more than once — even helping out without charging when they could have. That level of integrity is rare. Great service, fair pricing, and always welcoming. Highly recommend.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
How we can help
Choose the service you need
From cracked screens and tired batteries to laptops and tablets, start with the relevant repair page or ask the team for advice.
Your feedback matters
Had a good experience with iTech?
Customer reviews help other people in Norwich choose a local repair shop with confidence. If we have recently repaired your device or helped with a technical problem, you can share your experience through our Google profile.
Please leave an honest review based on your own experience. Reviews are never required in exchange for service, discounts or warranty support.
Ready when you are
Get straightforward help with your device
Visit our Norwich city-centre shop, call the team or send a photo of the problem on WhatsApp.
Get In Touch With Us!
Shop Address: 2 Haymarket Norwich NR2 1QD
Call Us: 01603 664 444
Whatsapp: 07367 975 727
Email info@itechnorwich.com
Opening Hours
Monday to Saturday 09:00AM – 06:00PM
Sunday- 10:00AM- 05:00PM
