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01603664444
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Norwich NR2 1QD
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Galaxy Watch Repair Norwich | Genuine Samsung Parts
Genuine Samsung parts

Samsung Galaxy Watch Repair in Norwich

Cracked the screen on your Galaxy Watch? Battery not lasting the day, or it won't charge at all? We can help. We repair every Samsung Galaxy Watch right here in Norwich — from the Watch 7 and Watch Ultra back to the older Watch and Gear models — using genuine Samsung Service Pack parts, all backed by a 12-month warranty.

🔵 Genuine Samsung parts 🛡 12-month warranty 🔍 Free diagnostics ✅ No fix, no fee

4.9/5 from 400+ Google reviews

iTech Norwich smartwatch repair shop at 2 Haymarket, Norwich city centre
Since 2019Norwich city centre
20,000+Devices repaired
12 monthsWarranty on repairs
GenuineSamsung Service Pack parts
Why iTech

Us vs going through your network

Thinking of sending your watch off with the network or manufacturer? Here's the catch: it's usually weeks, and your device often comes back wiped. We don't do that.

Recommended
iTech Norwich
Local · in-store
Send-away repair
Network / manufacturer
How long
Days, not weeks
Often 1–3 weeks
Your data
Left intact
Often wiped
Parts
Genuine Samsung Service Pack
Varies
Warranty
12 months
Varies / limited
Getting it done
Pop in, we take a look
Post it off

Send your watch off and you could be without it for weeks, often getting it back reset. Bring it to us instead — we'll look at it in-store, fit genuine Samsung parts, and keep things simple.

What we fix

Galaxy Watch repairs we do

Free diagnostics first, a fixed price before we touch anything, and genuine Samsung parts on every job — all with a 12-month warranty.

Cracked screen & glass

Smashed or scratched watch face? We replace the screen and glass with a genuine Samsung part. Watch displays are tiny and sealed, so we quote per model once we've seen it.

Battery replacement

Not lasting the day any more? A genuine Samsung battery brings the life back. They're small and glued in, so it's careful work — we'll quote you per model.

Charging & software

Won't charge, won't turn on, or stuck on the logo? Sometimes it's the battery, sometimes the charger, sometimes software. We'll find out and put it right.

Water damage

Took it swimming or got caught in the rain and now it's playing up? Bring it in for a free assessment — we'll tell you honestly what can be done.

Straight-up pricing

What it'll cost

Watches are small, sealed and delicate, so prices really do depend on the model and the fault. We quote every watch repair individually once we've taken a look — no surprises. Diagnostics and the 12-month warranty are always included.

Screen & glass replacementGenuine Samsung part
Ask us
Battery replacementGenuine Samsung battery
Ask us
Charging & software fixesDiagnosed first
Ask us
Water damage assessmentNo fix, no fee
FREE
Free diagnostics and a free water-damage check — no fix, no fee. WhatsApp us a photo on 07367 975 727 for a quick quote.

Two honest things about watch repairs

First, we'll always tell you straight if a repair isn't worth it. Watch screens are pricey little parts, and on some models the cost of a screen and the fiddly labour can get close to what the watch is worth — if that's the case, we'll say so rather than take your money.

Second, water resistance: Galaxy Watches are sealed at the factory, and once one's been opened for a repair, that rating can't be fully guaranteed again. We reseal it carefully, but treat a repaired watch as splash-proof rather than something to swim in.

Compatibility

Every Galaxy Watch we repair

From the newest Wear OS models to the older Tizen watches and the Gear range. Not sure which you've got? Just bring it in.

Watch 7Watch UltraWatch FEWatch 6Watch 6 ClassicWatch 5Watch 5 ProWatch 4Watch 4 Classic
Watch 3Watch (2019)Watch Active 2Watch ActiveGear S3Gear SportGear S2

Got a different model? Give us a ring on 01603 664444 — chances are we can help.

How it works

Three easy steps

1

Get a price

WhatsApp us a photo on 07367 975 727, or just pop in with the watch. We'll check the model, take a proper look, and give you a fixed price. No pressure.

2

We fix it

We fit genuine Samsung Service Pack parts and take real care — watches are delicate, sealed bits of kit and we treat them that way.

3

Pick it up

We'll message you the moment it's ready, and you're covered by our 12-month warranty.

Before you pop in

Three quick things

A couple of minutes now helps us fix and test your watch faster.

1. Sync it first

If it still works, sync your watch to your phone so your data and settings are saved before we open it up.

2. Bring the charger

Pop the charging cable in with it if you can — it helps us test charging properly and rule out the charger itself.

3. Know your details

Have your watch PIN and the Samsung/Google account it's linked to handy, so we can test everything works afterwards.

Easy to find

Pop in and see us

We're at 2 Haymarket, NR2 1QD — bang in the middle of Norwich, a minute or two from the big landmarks.

🚶 1 min walk

From Norwich Market

From the market, head onto Gentleman's Walk and follow it round to Haymarket. We're at No. 2, by the Hay Hill square.

🚶 3 min walk

From Jarrolds

From the Jarrolds corner, walk down London Street towards Gentleman's Walk, then carry straight on to Haymarket.

🚶 2 min walk

From Castle Quarter

Head out towards White Lion Street and cross straight over into Haymarket — we're right opposite, by the open square.

Coming by bus? The Castle Meadow and St Stephens Street stops are both a couple of minutes away. Driving? Castle Quarter car park is your easiest bet.

Good questions

Things people ask us

Do you use genuine Samsung parts for Galaxy Watch repairs?
Yes — we fit genuine Samsung Service Pack parts for Galaxy Watch repairs, the same official components Samsung's own service centres use. So your display, colours and touch response work exactly as they should, and it's all backed by our 12-month warranty.
Can you replace a cracked Galaxy Watch screen?
Yes, we replace cracked and damaged Galaxy Watch screens. Watch displays are small, sealed and fiddly, so we quote per model once we've seen it — bring it in or send us a photo on WhatsApp and we'll tell you exactly what's involved. We'll always be honest if a repair isn't worth it versus the value of the watch.
My Galaxy Watch battery drains fast — can you fix it?
Usually, yes. If your Galaxy Watch won't hold charge like it used to, a genuine Samsung battery replacement gets the life back. Watch batteries are tiny and glued in, so it's careful work — we quote per model. We'll also check it's the battery and not a software or charging fault first, with a free diagnosis.
My Galaxy Watch won't charge or turn on — can you help?
Bring it in and we'll take a look for free. A Galaxy Watch that won't charge or power on can be a battery, a charging fault or a software issue — sometimes it's just the charger or contacts. We diagnose it properly, tell you what's going on, and only charge you if we can fix it.
Which Samsung Galaxy Watch models do you repair?
All the modern ones — Galaxy Watch 7, Watch Ultra, Watch FE, Watch 6 and 6 Classic, Watch 5 and 5 Pro, and Watch 4 and 4 Classic — plus older models like the Watch 3, Watch Active and Gear series. Not sure about yours? Give us a call on 01603 664444.
Will my Galaxy Watch still be water-resistant after repair?
Galaxy Watches are sealed to a water-resistance rating at the factory, and once one has been opened for a screen or battery repair, that rating can't be fully guaranteed again. We reseal carefully, but we'd recommend treating a repaired watch as splash-resistant rather than fully waterproof for swimming.
What warranty do you offer on Galaxy Watch repairs?
Every qualifying Galaxy Watch repair is backed by our 12-month parts and labour warranty, covering the genuine Samsung part and our workmanship. Accidental damage isn't included, and your statutory rights under the Consumer Rights Act 2015 are unaffected.

Let's get your Galaxy Watch sorted

Pop in to 2 Haymarket, NR2 1QD — right in the middle of Norwich, opposite Castle Quarter. Genuine Samsung parts, free diagnostics, no fix no fee, and a 12-month warranty.

📍 2 Haymarket, Norwich NR2 1QD

📞 01603 664444  ·  💬 07367 975 727

🕐 Mon–Sat 9am–6pm · Sun 10am–5pm