We can troubleshoot and resolve both hardware and software issues for your devices.
When do I get paid?
Get paid within 2 business days after your device is received and inspected. Most payments are completed within 7–10 business days from sending. All payments are securely made via PayPal.
What devices are ineligible for trade-in?
We always provide a fixed repair price upfront. If diagnosis is needed, a £30 fee applies—fully waived if you proceed with the repair. Know the exact cost before we start.
How does trade-in works?
Get personal support by speaking directly to the technician working on your device. We offer quick repairs with no delays—nothing is sent away. No upfront costs—pay only when the job is done and you’re satisfied.
Buy a New Device at iTech Norwich
Upgrade Smart & Save Big 📱
Buy premium pre-owned iPhones, iPads & Android devices at unbeatable prices. All devices are NH Certified, fully tested, and guaranteed to perform like new.
Trustindex verifies that the original source of the review is Google.
Excellent customer service. The staff take their time to listen to you and give expert opinions about the various products they sell. And everything comes with a warranty! I have bought many items from them, including phone and chargers. When I had a concern about a phone charger that I bought from them, they replaced it for me immediately. I wholeheartedly recommend the shop to everyone in need of IT products.
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Tokunbo Makinde
5 June 2026
Trustindex verifies that the original source of the review is Google.
Trustindex verifies that the original source of the review is Google.
Excellent service. Courteous and knowledgeable. Repairs or advice never failed to please.
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Christine Lillington
20 May 2026
Trustindex verifies that the original source of the review is Google.
So much help. I tried 2 days to get my email back and you did it in 5 minutes! Thank you so much!
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Michael Duffield
18 May 2026
Trustindex verifies that the original source of the review is Google.
Changed battery on s23 brilliant service very happy plus 12 months warranty
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matthias mcdermott
18 May 2026
Trustindex verifies that the original source of the review is Google.
Best place in Norwich should you have any tech problems . Had difficulties with my ipad after forgetting passcode and they could not have been more helpful in solving the problem . Staff are also most friendly and very patient.
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M OW
17 May 2026
Trustindex verifies that the original source of the review is Google.
Im not the kind of person to leave reviews but the man who works here has been so insanely helpful every time i have seen him. He works quickly. He explains the issue without ever making you feel stupid. He charges cheap. Literally i owe him everything
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Fiona Johnson
30 April 2026
Trustindex verifies that the original source of the review is Google.
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I’ve been going to iTech in Norwich for a while now and wouldn’t go anywhere else. The team are always friendly, honest, and incredibly reliable.
They’ve gone above and beyond for me more than once — even helping out without charging when they could have. That level of integrity is rare.
Great service, fair pricing, and always welcoming. Highly recommend.
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