Sell used or broken tech in Norwich
Turn your old device into value
Upgrading, clearing a drawer or replacing broken tech? Tell iTech Norwich what you have and get a valuation for your phone, tablet, laptop, smartwatch or games console.
- Used, unwanted and damaged devices considered
- Clear valuation after inspection
- Cash or store-credit options available
Visit us: 2 Haymarket, Norwich NR2 1QD
What we consider
Sell more than just a phone
Give unused technology a second life and free up value from devices you no longer need.
Mobile phones
iPhone, Samsung Galaxy, Google Pixel, Huawei, OnePlus, Sony and other smartphones.
Tablets and iPads
Apple iPad, Samsung Galaxy Tab, Microsoft Surface, Amazon Fire and other tablets.
Laptops and computers
MacBook, Windows laptops, gaming laptops, desktops and selected computer hardware.
Smartwatches
Apple Watch, Samsung Galaxy Watch, Google Pixel Watch and other wearable devices.
Games consoles
Selected PlayStation, Xbox, Nintendo and handheld gaming devices.
Broken technology
Cracked, faulty or non-working devices may still have value or recycling potential.
Fast and straightforward
How selling your device works
- 1
Tell us about it
Enter the type, brand, model, age, condition and included accessories.
- 2
Bring it in for inspection
We check that the description, condition and account status match.
- 3
Review your valuation
The team explains the offer after assessing the device.
- 4
Choose your next step
Accept the available payment or store-credit option, or simply take the device back.
Condition guide
How would you describe your device?
Choose the closest match in the valuation form. Final value is confirmed after physical inspection.
Excellent
Fully working with very little visible wear and no significant damage.
Good
Fully working with normal signs of use, such as light marks or small scratches.
Fair
Working but showing heavier wear, dents, scratches or cosmetic damage.
Poor or faulty
Cracked, damaged, incomplete or not working. It may still be considered.
It only takes a few minutes
Tell us what your device could be worth
Complete the existing iTech valuation form with your device and condition details.
Upgrade smart and save
Buy a pre-owned device at iTech Norwich
Use your accepted valuation towards selected pre-owned iPhones, iPads and Android devices. Available stock is fully tested before sale and offers a more affordable way to upgrade.
- 25-point quality inspection
- Functionality tested before sale
- 90-day warranty included
Prepare before selling
Protect your data and avoid delays
Back up anything you want to keep
Save your photos, contacts, documents and authentication information before handing over the device.
Remove accounts and activation locks
Sign out of iCloud, Google or manufacturer accounts and disable Find My or other activation locks. The device cannot be reused while account-locked.
Remove SIM and memory cards
Take out your SIM, eSIM where applicable, and removable storage containing personal information.
Factory reset only after backing up
Erase the device once your data is safely backed up and your accounts have been removed.

2 Haymarket, Norwich NR2 1QD
Local device trade-in
Visit iTech Norwich
Bring your device and accessories to 2 Haymarket, Norwich NR2 1QD, close to Norwich Market. The team can inspect its condition and explain the available options.
- Monday–Saturday
- 09:00–18:00
- Sunday
- 10:00–17:00
- Phone
- 01603 664 444
- 07367 975 727
Helpful answers
Selling your device FAQs
Do you buy broken or damaged devices?
Damaged and non-working devices may still be considered. Their value depends on the model, fault, condition, account status and whether usable parts can be recovered.
How do I get paid?
After the device has been inspected and you accept the confirmed offer, the team will explain the payment options available for that transaction. You may also ask whether store credit can be used towards an eligible pre-owned device. Payment arrangements are agreed before ownership is transferred.
Is the online valuation final?
No. Information submitted online helps the team understand the device. Any final offer is confirmed after physical inspection and may change if the model or condition differs.
What devices cannot be accepted?
Devices that are reported lost or stolen, account-locked, counterfeit, unsafe or not legally owned by the seller cannot be accepted. Eligibility is confirmed during assessment.
Should I erase my device first?
Back up important information, remove your accounts and activation locks, then factory-reset the device. Ask the team before erasing it if the phone does not work or contains data you need.
Do accessories increase the value?
The original box, genuine charger, cables and accessories can help, depending on the device and their condition. List everything included in the valuation form.
Can I use the value towards another device?
Store-credit options may be available toward selected pre-owned devices. Ask the team what is currently in stock and which options apply to your valuation.
Ready to clear out old tech?
Start your device valuation
Tell us what you have, then bring it to our Norwich city-centre shop.
EXCELLENT Based on 431 reviews Posted on Google Dare Okuntilu6 June 2026Trustindex verifies that the original source of the review is Google. Excellent customer service. The staff take their time to listen to you and give expert opinions about the various products they sell. And everything comes with a warranty! I have bought many items from them, including phone and chargers. When I had a concern about a phone charger that I bought from them, they replaced it for me immediately. I wholeheartedly recommend the shop to everyone in need of IT products.Posted on Google Tokunbo Makinde5 June 2026Trustindex verifies that the original source of the review is Google. Fantastic service. Broken samsung phone screen was fixed . Highly recommendedPosted on Google Rodney townend1 June 2026Trustindex verifies that the original source of the review is Google. Excellent service. Courteous and knowledgeable. Repairs or advice never failed to please.Posted on Google Christine Lillington20 May 2026Trustindex verifies that the original source of the review is Google. So much help. I tried 2 days to get my email back and you did it in 5 minutes! Thank you so much!Posted on Google Michael Duffield18 May 2026Trustindex verifies that the original source of the review is Google. Changed battery on s23 brilliant service very happy plus 12 months warrantyPosted on Google matthias mcdermott18 May 2026Trustindex verifies that the original source of the review is Google. Best place in Norwich should you have any tech problems . Had difficulties with my ipad after forgetting passcode and they could not have been more helpful in solving the problem . Staff are also most friendly and very patient.Posted on Google M OW17 May 2026Trustindex verifies that the original source of the review is Google. Im not the kind of person to leave reviews but the man who works here has been so insanely helpful every time i have seen him. He works quickly. He explains the issue without ever making you feel stupid. He charges cheap. Literally i owe him everythingPosted on Google Fiona Johnson30 April 2026Trustindex verifies that the original source of the review is Google. ⸻ I’ve been going to iTech in Norwich for a while now and wouldn’t go anywhere else. The team are always friendly, honest, and incredibly reliable. They’ve gone above and beyond for me more than once — even helping out without charging when they could have. That level of integrity is rare. Great service, fair pricing, and always welcoming. Highly recommend.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Get In Touch With Us!
Shop Address: 2 Haymarket Norwich NR2 1QD
Phone: 01603664444
Whatsapp: 07367 975 727
Email info@itechnorwich.com
Opening Hours
Monday to Saturday 09:00AM – 06:00PM
Sunday- 10:00AM- 05:00PM
