Welcome to iTech Norwich — Phone, Tablet & Laptop Repair
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01603664444
info@itechnorwich.com
Norwich NR2 1QD
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Samsung Galaxy Repair Norwich | Genuine Samsung Parts
Screens from £60

Samsung Galaxy Repair in Norwich

Cracked the screen? Green line across the display, a battery that won't last, or a charging port playing up? We'll sort it. We fix every Samsung Galaxy right here in Norwich — the latest S26 and Z Fold 7 all the way back to older S, A and Note phones — using genuine Samsung Service Pack parts. Most repairs are done same-day, the quick ones in as little as 20 minutes, and every job's covered by a 12-month warranty.

⚡ Express in 20 mins 🛡 12-month warranty 🔵 Genuine Samsung parts ✅ No fix, no fee

4.9/5 from 400+ Google reviews

iTech Norwich phone repair shop at 2 Haymarket, Norwich city centre
Since 2019Norwich city centre
20,000+Devices repaired
12 monthsWarranty on repairs
GenuineSamsung Service Pack parts
Why iTech

Us vs going through your network

Thinking of sending it off with EE, O2 or Vodafone? Here's the catch: they usually take weeks, and your phone comes back wiped. We don't do any of that.

Recommended
iTech Norwich
Local · in-store
Your Network
EE · O2 · Vodafone — send-away
How long
Same-day · 20 mins
Often 1–3 weeks
Your photos & data
Left 100% intact
Often wiped
Parts
Genuine Samsung Service Pack
Varies
Warranty
12 months
Varies / limited
Getting it done
Walk in, wait, done
Post it off

Send your Galaxy off and it can be one to three weeks before you see it again — usually factory-reset, with your photos and messages gone. Bring it to us instead and we'll fix it in-store, normally same-day, with genuine Samsung parts and everything on your phone left exactly where it was.

What we fix

If it's a Samsung, we can fix it

Free diagnostics first. A fixed price before we touch anything. And a 12-month warranty on every repair.

Cracked screens

We'll have that smashed display swapped same-day from £60, with a genuine Samsung panel. Same colours, same brightness, fingerprint scanner working just like before.

Tired batteries

Phone dying by lunchtime, or the back starting to bulge? A genuine Samsung battery from £50 gets you a full day again — often in about 20 minutes.

Charging problems

Cable feels loose, or it only charges if you hold it just right? That's usually the USB-C port. We'll repair it from £35, often while you wait.

That green or pink line

Seen a coloured line running down your screen? It's a really common Samsung AMOLED fault, and no app will fix it. We replace the panel with a genuine one so it's gone for good.

Foldables (Fold & Flip)

Lots of shops turn these away. We don't. Inner screens, dodgy hinges, peeling film — we'll take a look and quote you per model.

Water & software

Dropped it in the sink? Stuck in a boot loop or won't update? Bring it in — we'll take a look for free and only charge you if we can fix it.

Cameras & lenses

Blurry shots, a camera that won't focus, or a cracked lens cover? We replace front and rear camera modules and the glass over them, so your photos look right again.

Sound & mics

Callers can't hear you, or your speaker's gone crackly and quiet? We sort loudspeakers, earpieces and microphones so calls and music come through properly.

Wi-Fi & Bluetooth

Wi-Fi toggle greyed out, or Bluetooth keeps dropping? That's usually a hardware fault, not a setting. We diagnose and fix the connectivity bits inside.

Board-level repairs

If it won't power on or charge at all, the fault's often on the board itself. We do proper micro-soldering and FPC connector work in-house — the stuff most shops can't touch.

Data recovery

Phone dead after a soak, and your photos are trapped inside? We work at board level to recover data from water-damaged and dead handsets. Quoted per case once we've taken a look.

Straight-up pricing

What it'll cost

Here's where prices start. The final price depends on your model — A-series phones are cheapest, and flagships and foldables cost a bit more because the genuine Samsung screen comes as a full display-and-frame unit. Diagnostics and the 12-month warranty are always included.

Screen (A-series)Genuine Samsung panel · same-day
from £60
BatteryGenuine Samsung · about 20 mins
from £50
Charging portUSB-C
from £35
Galaxy S / S Edge screenGenuine, full display + frame
Ask us
Note / Ultra screenS-Pen models included
Ask us
Green / pink line fixGenuine panel swap
Ask us
Motherboard / board-level repairMicro-soldering & FPC connectors
from £45
Dead-device data recoveryPhotos & data from water-damaged boards
Quote by case
Wi-Fi / Bluetooth hardware fixGreyed-out toggles, dropouts
Ask us
Camera, lens & audioFront/rear modules, speakers, mics
Ask us
Foldable screen & back glassZ Fold/Flip, rear glass, camera glass
Ask us
Free diagnostics and a free water-damage check — no fix, no fee. WhatsApp us on 07367 975 727 for a fixed price.

One honest thing about water resistance

Because we only fit genuine Samsung Service Pack parts, your phone keeps its proper colours, full brightness and a working fingerprint scanner — no annoying warning messages.

But here's the bit we won't hide from you: Samsung seals these phones to a water-resistance rating at the factory, and once it's been opened for any screen or back-glass repair, that seal can't be fully guaranteed again. We reseal it carefully with fresh adhesive, but we'd treat a repaired phone as splash-proof, not swim-proof.

Compatibility

Every Samsung we repair

From the newest releases to phones going back to 2018. Quick heads-up: to keep our repair quality and warranties solid, we don't service vintage devices like the Galaxy S5 or anything older.

S26 UltraS26+S26S25 UltraS25+S25S25 EdgeS25 FES24 UltraS24+S24S24 FES23 UltraS23+S23S23 FES22 UltraS22+S22S21 UltraS21+S21S21 FES20 UltraS20+S20S20 FES10 5GS10+S10S10eS10 LiteS9+S9
Z Fold 7Z Flip 7Z Flip 7 FEZ Fold 6Z Flip 6Z Fold 5Z Flip 5Z Fold 4Z Flip 4Z Fold 3Z Flip 3Z Fold 2Z Flip 5GZ FlipGalaxy Fold
Note 20 UltraNote 20Note 10+Note 10Note 10 5GNote 10 LiteNote 9
A57A56A55A54A53A52s 5GA52A51A50A37A36A35A34A33A32A31A30A27A26A25A24A23A22A21sA20A17A16A15A14A13A12A10A07A06A05A04A03A02A73A72A71A70A9

Don't see yours? Give us a ring on 01603 664444 — if it's newer than the Galaxy S5, chances are we can help.

How it works

Three easy steps

1

Get a price

WhatsApp us a photo on 07367 975 727, or just pop in. Tell us the model, we'll check we've got the genuine part, and give you a fixed price. No pressure.

2

We fix it

We fit genuine Samsung Service Pack parts. Screens and batteries are often done in 20 minutes; most other jobs are same-day.

3

Pick it up

We'll message you the moment it's ready. And you're covered by our 12-month warranty.

Before you pop in

Three quick things

A couple of minutes now helps us get your phone fixed and tested faster — and keeps your stuff safe.

1. Back it up

Settings › Accounts and backup › Back up data. Use Samsung Cloud or your Google account, and your photos stay safe whatever happens.

2. Leave a bit of charge

A little battery means we can switch it on and properly test the repair before you collect it.

3. Have your PIN ready

We need your PIN, pattern or password to test the screen, cameras and fingerprint sensor afterwards. We never go through your personal stuff.

Easy to find

Pop in and see us

We're at 2 Haymarket, NR2 1QD — bang in the middle of Norwich, a minute or two from the big landmarks.

🚶 1 min walk

From Norwich Market

From the market, head onto Gentleman's Walk and follow it round to Haymarket. We're at No. 2, by the Hay Hill square.

🚶 3 min walk

From Jarrolds

From the Jarrolds corner, walk down London Street towards Gentleman's Walk, then carry straight on to Haymarket.

🚶 2 min walk

From Castle Quarter

Head out towards White Lion Street and cross straight over into Haymarket — we're right opposite, by the open square.

Coming by bus? The Castle Meadow and St Stephens Street stops are both a couple of minutes away. Driving? Castle Quarter car park is your easiest bet.

Good questions

Things people ask us

Do you use genuine Samsung parts?
Yes — always. Every Samsung repair we do uses genuine Samsung Service Pack parts, the same ones Samsung's own service centres fit. So your colour, brightness and fingerprint scanner work exactly like they should, and it's all backed by our 12-month warranty.
How much does a Samsung screen repair cost in Norwich?
Screens start from £60, and the exact price depends on your model. A-series phones are at the lower end. Flagship S, Note and Ultra models and the foldables cost a bit more, because the genuine Samsung screen comes as a full display-and-frame unit. Batteries start from £50 and charging ports from £35. Send us a WhatsApp on 07367 975 727 with your model and we'll give you the exact price.
Can you fix a green or pink line on my Samsung screen?
Yes, we see this one all the time. That green or pink line down a Samsung AMOLED screen is a hardware fault, usually after a knock, some pressure, or sometimes an update. You can't fix it with software — the screen needs replacing. We fit a genuine Samsung panel so it doesn't come back.
Do you repair Samsung foldables like the Z Fold and Z Flip?
We do, and plenty of shops won't. We handle inner-screen failures, hinge problems and that peeling screen film, using genuine Samsung parts where they're available. Foldable repairs are quoted per model since the parts are specialist — just ask.
How long will my Samsung repair take?
Most repairs are done the same day, and quick jobs like a battery or charging port can be ready in as little as 20 minutes once we've got the part in. Flagship screens and foldables can take a little longer — we'll always tell you up front before we start.
Will my Samsung still be water-resistant after the repair?
Honest answer: not guaranteed. Samsung seals these phones to an IP rating at the factory, and once it's been opened for any screen or back-glass repair, that rating no longer holds. We reseal everything with fresh adhesive and take care over it, but treat a repaired phone as splash-resistant rather than submersible.
Which Samsung Galaxy models do you repair?
Pretty much all of them — from the latest S26, S25 and Z Fold 7 right back to the Galaxy S9, Note 9 and the older A-series from 2018. One thing: we don't take on vintage devices like the Galaxy S5 or anything older. Not sure about yours? Give us a call on 01603 664444.
What warranty do you offer on Samsung repairs?
Every repair comes with a 12-month parts and labour warranty. That covers the genuine Samsung part and our workmanship — accidental damage isn't included, and your usual rights under the Consumer Rights Act stay exactly as they are.
Can you recover photos and data from a dead or water-damaged Samsung?
Often, yes. If your Galaxy won't switch on after a spill or a knock, your photos and data aren't necessarily gone — they're usually still on the storage chip. We work at board level to stabilise the phone and recover what's on it. It's delicate work, so we quote per case after we've taken a look. Worth bringing in before you give up on it.
My Samsung Wi-Fi or Bluetooth won't turn on — can you fix it?
Usually we can. When the Wi-Fi toggle is greyed out, or Bluetooth keeps dropping or won't pair, it's normally a hardware fault rather than a setting — the wireless chip or its connection on the board. We diagnose it for free, tell you what's going on, and repair it where it's the hardware at fault. All backed by our 12-month warranty.

Let's get your Samsung sorted

Pop in to 2 Haymarket, NR2 1QD — right in the middle of Norwich, opposite Castle Quarter. Genuine Samsung parts, free diagnostics, no fix no fee, and a 12-month warranty.

📍 2 Haymarket, Norwich NR2 1QD

📞 01603 664444  ·  💬 07367 975 727

🕐 Mon–Sat 9am–6pm · Sun 10am–5pm