Welcome to iTech Norwich — Phone, Tablet & Laptop Repair
iTech NorwichiTech NorwichiTech Norwich
01603664444
info@itechnorwich.com
Norwich NR2 1QD
iTech NorwichiTech NorwichiTech Norwich
iPhone Repair Norwich | iPhone 8 to 17 & Air
Screens from £35

iPhone Repair in Norwich

Cracked screen, dying battery, won't charge or Face ID playing up? We repair every iPhone — from the iPhone 17, 17 Pro Max and iPhone Air right back to the iPhone 8 and SE. Most repairs are same-day, with express screen and battery fixes in as little as 20 minutes, all backed by a 12-month warranty.

⚡ Express in 20 mins 🛡 12-month warranty 💎 Premium & OEM-grade parts ✅ No fix, no fee

4.9/5 from 400+ Google reviews

iTech Norwich phone repair shop at 2 Haymarket, Norwich city centre
Since 2019Norwich city centre
20,000+Devices repaired
12 monthsWarranty on repairs
Same-dayMost repairs
Why iTech

iTech Norwich vs the Apple Store

The same fix, faster and for a fraction of the price — with a warranty four times longer. Here's the honest, side-by-side comparison.

Recommended
iTech Norwich
Local · independent
Apple Store
Nearest: Cambridge / Norwich travel
Warranty
12 months
90 days
Speed
As little as 20 mins
Days to weeks
Screen price
From £35
Premium / high
Pro screen quality
Soft OLED · 120Hz
Genuine Apple part
Booking
Walk in, while you wait
Appointment / post off

Need genuine Apple parts specifically? We're honest that we're not an Apple Independent Repair Provider — for genuine parts, contact Apple directly. For everyone else, we're the faster, better-value choice.

What we fix

Every iPhone repair, done right

Free diagnosis first, a fixed quote before any work, and a 12-month warranty on every job.

Screen replacement

Cracked, black or unresponsive display fixed same-day from £35. For Pro & Pro Max we fit premium Soft OLED screens with the full 120Hz refresh.

Battery replacement

Dying by lunchtime? A new battery from £30 restores all-day life in as little as 20 minutes. Battery health still shows on iOS 18+.

Charging port repair

Won't charge or the cable's loose? We clean or replace Lightning and USB-C ports from £35.

Camera & Face ID

Dead cameras or cracked lens glass — front from £25, rear from £35. Plus Face ID sensor issues, diagnosed and repaired.

Back glass replacement

Cracked rear glass from £40 — including laser removal on fused iPhone 8–14 models, so you don't pay for a full housing.

Water damage & software

Liquid damage recovery, boot loops, stuck-on-logo and iOS issues. Free assessment, no fix no fee.

Advanced logic board repairs

When the fault runs deeper than a screen: advanced motherboard diagnostics, micro-soldering, and complex FPC battery connector repairs — specialist board-level work for no-power, no-charge and dead iPhones.

Transparent pricing

iPhone repair prices

Prices start from the figures below and vary by model — older iPhones sit at the lower end, newer Pro models a little higher. Free diagnosis and 12-month warranty always included.

Screen replacementSame-day · express 20 mins
from £35
Battery replacementAll-day life restored · ~20 mins
from £30
Charging port repairLightning & USB-C
from £35
Front cameraSelfie cam & sensor
from £25
Rear (back) cameraCamera module
from £35
Back glass replacementLaser removal on iPhone 8–14
from £40
iPhone 8 – 11, SE, XLCD & OLED displays
from £35
iPhone 12 – 16 standardOLED display
Quote by model
Pro & Pro MaxPremium Soft OLED, full 120Hz
Quote by model
Free diagnosis & free water-damage assessment — no fix, no fee. WhatsApp 07367 975 727 for a fixed quote.

Transparency note: the iOS "Important Display Message"

After a third-party screen or battery replacement, iOS may show an "Important Display Message" or an "Unknown Part" note in Settings, saying it can't verify a genuine Apple part. This is completely normal for non-Apple repairs — it's simply Apple's parts-pairing check. It does not affect the performance or quality of your repair: your premium Soft OLED screen keeps its full 120Hz refresh, and on iOS 18 and later your battery health still displays as usual. We'll always explain exactly what to expect for your model before we start.

Compatibility

Every iPhone we repair

From the latest releases to popular legacy models, our lab is equipped for fast turnarounds. Please note: To maintain our high repair standards and parts warranties, we do not service vintage devices such as the iPhone 5 or earlier.

iPhone 1717 Pro17 Pro MaxiPhone Air17eiPhone 1616 Plus16 Pro16 Pro Max16e
iPhone 1515 Plus15 Pro15 Pro MaxiPhone 1414 Plus14 Pro14 Pro MaxiPhone 1313 mini13 Pro13 Pro MaxiPhone 1212 mini12 Pro12 Pro Max
iPhone 1111 Pro11 Pro MaxiPhone XRXSXS MaxiPhone XiPhone 88 PlusSE (1st gen)SE (2nd gen)SE (3rd gen)

Got an older model? Call 01603 664444 to check — please note we don't service vintage devices (iPhone 5 or earlier).

Simple process

How it works

1

Free quote

WhatsApp a photo to 07367 975 727 or walk in. We confirm your model, check stock and give a fixed quote — no obligation.

2

Same-day repair

Express screen and battery jobs in as little as 20 minutes; most repairs same-day. Norfolk courier collection available too.

3

Collect

We message you the moment it's ready. Every repair is covered by our 12-month warranty.

Be prepared

Before you visit

Three quick things that help us repair and test your iPhone faster — and keep your data safe.

1. Back up to iCloud

Settings › your name › iCloud › iCloud Backup. Your data stays safe whatever happens during the repair.

2. Make sure it has power

A little charge lets us power the phone on and properly test the repair before you collect it.

3. Know your passcode

We need your passcode to test features like the screen, Face ID and cameras after the repair. We never access personal data.

Easy to find

Finding our Haymarket shop

We're at 2 Haymarket, NR2 1QD — right in the heart of Norwich city centre, a minute or two from the city's best-known landmarks.

🚶 1 min walk

From Norwich Market

From the market stalls, head onto Gentleman's Walk and follow it along to Haymarket — we're at No. 2, beside the Hay Hill square.

🚶 3 min walk

From Jarrolds Department Store

From Jarrolds' corner entrance, head down London Street towards Gentleman's Walk, then continue straight on to Haymarket.

🚶 2 min walk

From Castle Quarter

Exit Castle Quarter towards White Lion Street and walk straight across into Haymarket — we're just opposite, by the open square.

Arriving by bus? Stops on Castle Meadow and St Stephens Street are both a couple of minutes away. Driving? The Castle Quarter car park is the handiest place to leave the car.

Questions

iPhone repair FAQs

How much does iPhone screen repair cost in Norwich?
iPhone screen repair at iTech Norwich starts from £35, depending on your model. Older iPhones with LCD displays are at the lower end; newer Pro and Pro Max models cost more, as we fit premium Soft OLED screens that keep the full 120Hz refresh rate. Battery replacement starts from £30 and charging port repair from £35. WhatsApp 07367 975 727 with your model for a fixed quote.
How long does an iPhone repair take?
Most common iPhone repairs are completed the same day, and express jobs like a screen or battery replacement can take as little as 20 minutes once we have the part in stock. We confirm the timeframe before we start and message you the moment it's ready.
Do you use genuine Apple parts?
We fit premium and OEM-grade parts, not genuine Apple service parts — iTech Norwich is not an Apple Independent Repair Provider. If you specifically need genuine Apple parts, contact Apple directly. For most people our repairs are the better choice: much cheaper than Apple, completed same-day (often in about 20 minutes), and backed by a 12-month warranty — four times longer than Apple's 90-day repair warranty. For Pro and Pro Max models we use premium Soft OLED screens with the full 120Hz refresh rate, matching the original display.
Will my battery health still show after a battery replacement?
Yes — on iPhones running iOS 18 or later (and any newer iOS), your battery health reading is displayed after a battery replacement, so you can monitor it as usual. If your device supports iOS 18, battery health will show. We use premium-grade batteries backed by our 12-month warranty.
Will Face ID still work after a screen repair?
Yes. Face ID is controlled by the front sensor array, not the screen itself, so a careful screen replacement keeps Face ID working — our technicians transfer the original components correctly. If Face ID was already damaged by the original impact or water, we'll diagnose that separately and tell you honestly before any work.
Can you fix a cracked iPhone back glass?
Yes — back glass replacement starts from £40. From iPhone 8 to iPhone 14 the rear glass is fused to the frame and many shops replace the whole housing; we use a laser process to remove and replace just the back glass on supported models, which is faster and cheaper. iPhone 15, 16 and 17 back glass is more straightforward. Ask us for a quote for your model.
Which iPhone models do you repair?
We repair almost every iPhone — from the latest iPhone 17, 17 Pro, 17 Pro Max and iPhone Air, the iPhone 16 and 16e, right back through to the iPhone 8, SE and other legacy models. Please note we don't service vintage devices such as the iPhone 5 or earlier. Call 01603 664444 to confirm parts for your model.
What warranty do you offer on iPhone repairs?
Every qualifying iPhone repair is backed by our 12-month parts and labour warranty — four times longer than Apple's standard 90-day repair warranty. Accidental damage is not covered. Your statutory rights under the Consumer Rights Act 2015 are unaffected.

Get your iPhone repaired today

Walk in to 2 Haymarket NR2 1QD — Norwich city centre, opposite Castle Mall. Free diagnosis, no fix no fee, 12-month warranty, same-day on most repairs.

📍 2 Haymarket, Norwich NR2 1QD

📞 01603 664444  ·  💬 07367 975 727

🕐 Mon–Sat 9am–6pm · Sun 10am–5pm