Cracked your Pixel? Lines across the display? Fingerprint stopped working? Battery giving up by teatime? You’re in the right place.

We repair Google Pixel phones every day at our shop on Haymarket, and we do it one way: with genuine Google parts. They’re the same screens and batteries Google’s own repair partners fit.

This guide covers prices, repair times and genuine parts for every Pixel, from the original 2016 model to the new Pixel 11 series. It also covers each model’s known faults, and when you’re better off going to Google instead. Honest answers, no jargon. Ready to book? Head to our Google Pixel repair page.

Pixel screen replacement and battery prices in Norwich (2026)

Every price includes the genuine Google part, fitting, testing and our 12-month warranty. All diagnostics are free, and we confirm the exact price for your model before we start. The quote is the bill.

“From” prices are for the lowest-priced model in each group. Newer and larger models cost more because Google’s parts do. Not sure where yours fits? Find your exact model in our full list.

Other Pixel repairs

• Back glass: new genuine from £79, or pre-owned genuine for less
• Genuine rear camera: from £89
• Charging port: free check. Genuine replacement port from £59 where it’s a separate part. Soldered ports quoted
• Cracked camera lens glass: ask for a quote
• Speaker, earpiece or microphone: from £49
• Water damage: free diagnostic. Motherboard ultrasonic clean from £45
• Won’t turn on, boot loop or stuck on the Google logo: free diagnostic, quoted before any work
• Data recovery: free diagnostic, then a fixed quote

Call 01603 664444WhatsApp your model

Shop

iTech Norwich, 2 Haymarket, Norwich NR2 1QD

Call or WhatsApp

01603 664444 · 07367 975727

Open

Mon–Sat 9am–6pm, Sun 10am–5pm. Walk-ins welcome

Parts

Genuine Google parts. Pre-owned genuine back glass for less

Models

Every Pixel, including the new Pixel 11 series

Warranty

12 months, parts and labour

Typical time

Screens about 1 hour, batteries 45–60 minutes

Diagnostic

Always free, with a fixed price before we start. No fix, no fee

Rating

4.9 from over 400 Google reviews

Why we only fit genuine Google parts on Pixels

Here’s what most shops won’t tell you. On a Pixel, the cheapest screen can be the most expensive mistake.

Every Pixel from the Pixel 6 onwards, apart from the Fold models, has its fingerprint reader under the screen. The sensor reads your finger through the display, so the display has to be right. Copy screens can leave the reader slow or unreliable, and they’re usually a little dimmer than the original.

Google is unusual here. It sells genuine Pixel parts to independent repair shops like ours. So there’s no reason to put a copy screen in your Pixel, and we don’t. And on the rare occasion Google doesn’t sell a part on its own, like camera lens glass, we tell you up front and talk you through the options.

Pixel screen replacement in Norwich

Cracked glass, a black screen that still rings, green or pink lines, flickering, touch that’s stopped working, or “ghost touch” where the phone taps itself. These are all display faults, and the fix is a new screen. Most people call it a screen repair, but on a Pixel the glass and display are one part, so we replace the whole screen.

For a Pixel screen replacement in Norwich, we fit genuine Google screens on every model. That covers the Pixel 10, 9, 8, 7 and 6 and their Pro and Pro XL versions, the a-series up to the 10a, the Folds and the new Pixel 11 series. On the a-series, standard and Pro models it’s usually about an hour, calibration included. Grab a coffee on Haymarket and it’ll be ready. Pixel 11, Fold and older-model screens are priced individually, so ask for a quote, and we’ll order the part in if it isn’t on the shelf.

What happens at your Pixel screen replacement

1. We check your Pixel for free and confirm the fault, ideally in Repair Mode so your data stays private.
2. You get a fixed price for your exact model before we start.
3. We do your Pixel screen replacement here in Norwich with a genuine Google screen, usually while you wait.
4. We calibrate the fingerprint sensor with Google’s repair software, then test the display, touch, cameras, speakers and charging.
5. You leave with our 12-month parts and labour warranty.

Fingerprint not working after a cheap Pixel screen replacement?

We see this a lot, especially after cheap repairs. It’s usually one of two things: a copy screen the sensor struggles to read through, or a screen that was never calibrated. After every Pixel screen we fit, we calibrate the fingerprint sensor with Google’s own Pixel Update and Software Repair tool. Had yours done elsewhere and the reader isn’t working? Bring it in for a free check.

Do you need a Pixel screen replacement, or is it something else?

If the phone vibrates, rings or shows up on your computer but the display stays black, it’s almost always the screen. If it does nothing at all, it could be the battery or the board. Our diagnostic is free, so you’ll know before you pay a penny. Got a different phone? See our cracked screen price guide.

Pixel 11 screen replacement and repairs

Google announced the Pixel 11, 11 Pro, 11 Pro XL and 11 Pro Fold in August 2026, and genuine Google parts are now available for all four. That means we can do your Pixel 11 screen replacement in Norwich with genuine parts, along with batteries and more. Where the fingerprint sensor sits under the screen, we calibrate it, and every repair gets our 12-month warranty.

• Cracked screen, worn battery or other damage? Call or WhatsApp us for a quote. Prices vary by model, and we’ll order your part in if it isn’t on the shelf.
• A fault that isn’t accidental damage? Every Pixel 11 is still within Google’s warranty, so go to Google first. It’s free.

Call 01603 664444WhatsApp for a quote

Pixel battery replacement in Norwich

Dying by lunchtime, shutting down at 20%, running hot, or the back starting to lift? That’s a worn or swollen battery. We fit genuine Google batteries from £55 for the a-series and £69 for the standard and Pro models. We can get them for every Pixel, including the Pixel 11 series. Pixel 11, Fold and older-model batteries are priced individually, so ask for a quote.

On most Pixels from the 6 onwards, the battery sits behind the screen, so the screen has to come off first. That’s why the job needs a careful hand and the right adhesive, and why we’ll explain any risk to your screen before we start. Most battery replacements take 45 to 60 minutes.

Check your Pixel’s battery health

On the Pixel 8a and newer, go to Settings > Battery > Battery health to see your battery’s estimated capacity. On older Pixels, go by how it behaves. If it dies early, runs warm or switches off in the cold, it’s worn.

Back glass, camera, charging port and other Pixel repairs

Pixel back glass replacement

Every Pixel from the 6 onwards, apart from the a-series, has a glass back, and it cracks just like the front. Cracked back glass also lets in dust and moisture, and it can upset wireless charging. You’ve got two options: new genuine Google back glass from £79, or pre-owned genuine Google back glass if you’d rather pay less. Prices depend on your model and colour, so ask for a quote. It’s usually done the same day, or the next day if your colour needs ordering in. The a-series has a plastic back, which we quote after a look.

Pixel camera and lens glass repair

Blurry photos, a crack across the camera bar, or “Camera keeps stopping”? We can replace a faulty rear camera with a genuine Google camera from £89. Cracked camera lens glass is different. Google doesn’t sell it on its own, but we can still replace it, with a fixed price first. Pixel 7 and 7 Pro owners: cracked camera glass was a widely reported problem on these models, so you’re not alone.

Pixel not charging? Charging port repair

Before you assume the worst, it’s often pocket lint packed into the USB-C port, and we check for that at the free diagnostic. If the port itself is worn and it’s a separate part, as on the Pixel 9 series, we fit a genuine replacement port from £59. On the Pixel 6, 7 and 8 series the USB-C port is soldered to the main board, so that’s a board-level repair we quote after a look.

Pixel speaker, microphone and earpiece repair

Callers can’t hear you, or you can’t hear them? Often it’s just a blocked grille, although sometimes a part has failed. From £49, usually the same day.

Water damaged Pixel repair

First, switch it off, don’t charge it, and bring it in the same day. Water resistance protects a brand-new Pixel in fresh water, not a phone with a cracked screen or tired seals. We open it and check it for free. If the motherboard needs an ultrasonic clean, that’s from £45, and you’ll know the price before we start.

Pixel won’t turn on, or stuck on the Google logo

A boot loop or a phone frozen on the “G” can be software, a failing battery or a board fault. We find out which for free, and you’ll get a fixed price before any work starts.

Pixel Fold screen replacement: Fold, 9 Pro Fold, 10 Pro Fold and 11 Pro Fold

A Pixel Fold screen replacement is specialist work, but we handle it here in Norwich. We order the genuine part in for your phone, then book you in to fit it, usually within a few working days. Be warned: inner screens are some of the most expensive phone parts Google makes. On its own, the Pixel 10 Pro Fold’s genuine inner screen costs £949.99 as a part. We’ll always give you a firm quote first, and tell you honestly if a repair doesn’t make sense.

Genuine Google parts for every Pixel model

Here’s every Google Pixel phone, newest first. We can get genuine Google screens and batteries for every one of them, including the new Pixel 11 series. “✓ Yes” means the model is covered by the prices above. “Ask for a quote” means it’s priced individually, so call or WhatsApp us for a price. Not sure which Pixel you’ve got? Settings > About phone shows the model at the top.

Newer Pixels: 2023 to 2026

Older Pixels: 2016 to 2022

Some parts, especially for the newest and oldest models, are ordered in for your phone, so we confirm the price and timing when you call.

Known faults by Pixel model

Every phone has its weak spots. Here’s what we see most, and what to do about it.

Before you bring your Pixel in: turn on Repair Mode

Pixels running Android 14 or later have a feature most people have never heard of. Repair Mode locks your photos, messages and accounts away and gives the technician a clean space to test the phone. Nothing is deleted. It takes two minutes:

1. Back up your phone. Google Photos and Google One cover most of it.
2. Check you have a screen lock (PIN, pattern or password) and at least 2GB of free space.
3. Go to Settings > System > Repair mode and tap Enter repair mode. The phone restarts.
4. Bring it in. We test your Pixel in Repair Mode without seeing your data.
5. When you get it back, tap the Repair Mode notification or go to Settings > System > Repair mode, choose Exit repair mode and enter your PIN. Everything’s back as it was.

Screen too smashed to use? Don’t worry. Bring it in and we’ll talk you through it.

iTech or Google for your Pixel screen replacement?

Honest answer: it depends on what’s wrong and whether you’re still under warranty.

• Go to Google if your Pixel is under Google’s warranty and the fault isn’t accidental damage. It’s free. Google’s UK options are posting it in (all models) or walking into an authorised partner, EE or iSmash, for the Pixel 6 and later.
• Check Google’s programmes first if you’ve got a swelling Pixel 7a.
• Come to us for cracked screens, worn batteries, back glass and out-of-warranty faults, or when you want it back today. Same genuine Google parts, about an hour, 12-month warranty.

Google details from Google’s UK Pixel repair help pages, October 2026.

Repair, replace or sell?

We sell refurbished phones too, so we’ve no reason to push you either way. If a repair costs close to what your Pixel is worth, we’ll say so and show you tested refurbished phones with a warranty. If your old Pixel still works, we can make you an offer on it. Sell your device.

Pixel repair and screen replacement near you in Norwich

Searching for “Pixel repair near me” or a Pixel screen replacement in Norwich? We’re at 2 Haymarket, NR2 1QD, right by Norwich Market and a few minutes’ walk from the Forum, Castle Quarter and Chantry Place. We’re easy to reach from anywhere in NR1, NR2, NR3 and NR4, and a short bus ride from UEA and Norwich Research Park. It’s worth the trip from across Norfolk too, including Wymondham, Dereham, Cromer, Great Yarmouth, North Walsham, Aylsham, Diss, Thetford and Sheringham. Can’t get to us? We collect and return anywhere in the UK by courier.

Open Monday to Saturday 9am–6pm and Sunday 10am–5pm. Call 01603 664444 or WhatsApp us. Get directions.

Google Pixel repair FAQs

Book your Pixel screen replacement in Norwich today

For a genuine Pixel screen replacement in Norwich, walk into 2 Haymarket, NR2 1QD, call 01603 664444 or WhatsApp your model for a price. Genuine Google parts, about an hour, 12-month warranty.

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